SAFE Syndication: Managing Compliance for IDX and VOW – Part 2

In Part One of this series, Clareity Security described how Safe Syndication helps MLSs provide a member benefit helping brokers with the advice they need to engage in “Strategic Syndication” and also efficiently handle questions about listings found everywhere online – but Safe Syndication does so much more.  Safe Syndication also helps MLSs manage rule compliance for IDX websites and Virtual Office Websites.

In the past, MLSs have depended on “complaint-based” and partial rule auditing.  “Complaint based” auditing alone is a recipe for disaster – we’re sure you can hear it in your ears right now: “The MLS picks on me because I’m a new model online broker!” With an MLS IDX/VOW audit policy and consistent auditing, all brokerages are treated equally and there is no discrimination or cause for complaint. Also, non-compliance with many IDX and VOW rules, such as security and anti-scraping requirements, are not going to be evident to the casual site visitor and thus will never come up for a complaint-based audit. Finally, reviewing a site for only some rules is problematic because once one has let a site slide on un-noticed rule violations for long enough, the site owners are far more resistant to change than if issues are brought up during the site launch.

So, MLSs need a system that formalizes their rules of when to audit (or re-audit) and what to audit, provides audit reminders and workflow management to MLS staff, and manages documentation and reporting. Safe Syndication is just that system. And MLSs can either use the system themselves or even engage Clareity Security to provide full auditing services, including the tricky technical parts of the audit such as testing security practices and writing “scraping” programs to test anti-scraping – and allowing the MLS and its staff to remain “arms-length” from the audits and the possible politics surrounding them.

Matt CohenAbout Matt Cohen
Matt Cohen, Clareity's Chief Technologist, joined Clareity in 1996 and has over a decade of extensive real estate technology experience. Matt has consulted for many of the top Associations, regional MLSs, MLS software vendors, large brokerages and a wide variety of information and technology companies that service the real estate industry. Matt serves as Clareity's lead Multiple Listing Service and Transaction Management System analyst and facilitates the system and vendor selection process for several organizations each year. He also leads Clareity's online survey practice, performing market research for software providers and member satisfaction surveys for associations and MLSs. Real estate software and technology providers look to Matt for assistance with strategic planning, market research, product planning, software design, quality assurance, usability, and security assessments. Matt has helped establish Clareity as the most experienced real estate information security consulting company in the United States. Matt is a public speaker capable of addressing member, executive and technical audiences, and has spoken at many conferences, workshops and leadership retreats around the country, including various state association, MLS, NAR and Inman conferences.