Scout for SAFEMLS: A Successful Case Study
At Clareity we get asked A LOT – Does Scout for SAFEMLS really work? Not, how does it work…that’s easy to explain – but DOES it really work? That question from both our customers and potential customers prompted us to start focusing VERY heavily on measuring our outcomes. We are excited that the outcomes are both positive and measurable! We also can’t say enough about how much our customers contribute to the success of Scout for SAFEMLS. With almost every new installation came a new use case or circumstance that resulted in an improvement to SAFEMLS best practices. Existing and future SAFEMLS customers benefit from those best practices when applied to their organizations!
But we digress…we all know you really just want the numbers right? Hold on, first we have to tell you how we measured because we know you are going to ask us later. The information from this study consists of an aggregation of Scout for SAFEMLS data for 10 customers representing over 158,000 subscribers during their first 40 days of what we call “remediation”. Remediation means that a policy (based on best practices) is in place and actively working to reduce identified unauthorized access to the MLS resources behind the Scout for SAFEMLS login page.
The data sampled over 158,000 member accounts with a total sharing percentage of over 9%. After forty days of remediation management member accounts had grown approximately 4% with a sharing decrease of over 14%. The percentage of accounts shared included with the growth had decreased by over 17%. The percentage of unauthorized patterns had decreased by nearly 23%.
What do these numbers mean to an MLS?
We all know account sharing can result in lost revenue, security risks in the case of unauthorized access, and unnecessary customer support calls which increase costs for providing service. Combining a tool like Scout for SAFEMLS with the experience and best practices developed by Clareity Security staff and customers is proven to recapture (or in some cases retain) revenue for MLS organizations. In addition, reducing unauthorized access means the MLS can experience cost savings while securing access to valuable MLS data. We love the opportunity to show our customers and potential customers value. May we help you?